Accessibility statement

What we aim for

Vianova is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We aim for you to be able to:

• use the whole site with a keyboard, with a visible focus indicator
• use the site with a screen reader, such as NVDA, JAWS, VoiceOver or TalkBack
• zoom in without content being cut off or needing to scroll sideways
• read text with good colour contrast, set in a typeface designed for legibility
• skip straight to the main content of each page
• use the site without flashing content or time limits

We write in plain English, explain terms such as EHCP or PIP when we use them, and keep page layouts consistent and predictable.

How accessible the site is

The site has not yet been independently audited against WCAG 2.2. We know of these limitations:

• Listings link to providers' own websites, which may not be accessible. We do not control them.
• Map links open OpenStreetMap, which may be difficult to use with some assistive technologies. Every listing also shows its address as text.
• Some listing descriptions come from providers and public registers and may not be in plain English.

We plan to commission an independent audit and will update this statement with the results.

Getting help or reporting a problem

If you find something hard to use, or you need information in a different format, please contact us about accessibility or email info@vianovacic.com. Tell us the page and what went wrong. We aim to reply within five working days.